1. Dashbaord

Dashboard

{{ $live_cases }} Live Cases

{{ $pipeline }} Pipeline

{{ $awaiting_respondent }} Awaiting Respondent

{{ $awaiting_message }} Awaiting Message Reply

{{ $overdue_cases }} Overdue Cases

{{ $awaiting_determination }} Awaiting Determination

Cases Outcome

Portal Updates
@foreach($updates as $update)
{{ $update->subject }}

{{ strip_tags(substr($update->body, 0, 20) . '....') }}
@endforeach
Action Required & Information
{{----}}

@foreach( $awaiting_determination_cases as $claim ) @switch($claim->claim_status->name) @case('Awaiting Respondent')

{{$claim->id}} : You now have {{App\Settings::defenceDue($claim->scheme ? $claim->scheme->name == 'ADR' : false)}} days to submit your defence.

@break @case('Awaiting Respondent’s Final Comments')

{{$claim->id}} : A copy of the claimant’s comments can be seen for your attention. You have 7 days to submit any reply to comments.

@break @case('Awaiting Determination')

{{$claim->id}} : An Arbitrator has been assigned to your complaint. The Arbitrator will deal with the case on the documents submitted to date and may request further information or documentation at their sole discretion.

@break @case('Determination Published')

{{$claim->id}} : There has been an update on a complaint. Please view the messages section for further information

@break @default

{{$claim->id}} : There is no update right now, please check back later

@break @endswitch @endforeach
{{-- --}}
CDRL News
@foreach($news as $value)
{{ $value->subject }}

{{ strip_tags(substr($value->body, 0, 20) . '....') }}
@endforeach
@if(!null == $retailer_user->ratings)

Rate your experience

Thank you for submitting your feedback
@else

Rate your experience

Response time
Customer service
Ease of use
Knowledge
Staff interaction
@endif