Productivity Stats



Date/Time User IP Action Case ID
Date/Time User IP Action Case ID

Date Draft Waiting File Submission New IA Awaiting Claimant Awaiting Respondent Awaiting Claimant’s Final Comments Claimant Final Comments Published Awaiting Respondent’s Final Comments Awaiting Case Handler Selection Awaiting Determination Determination Published Determination in Progress Determination Review Closed

Date Agent Name Agents unread messages (total) Agents unread messages over 24 hours Waiting customer reply Waiting respondent reply Messages from respondent Message sent Cases moved Overdue cases (next action)
Date Agent Name Agents unread messages (total) Agents unread messages over 24 hours Waiting customer reply Waiting respondent reply Messages from respondent Message sent Cases moved Overdue cases (next action)